SHIPPING & RETURNS
In-Stock orders are processed in 1-3 business days. Made-to-order jewelry may take 2-4 weeks to craft, depending on the style. Please refer to the timeline on the specific product page for order timeline details.
We will notify you via email once your order has shipped. Please double check your spam folder for tracking information, or email info@honeydripnyc.com for any shipping inquiries.
Domestic (USA) Shipping
USA orders over $300 receive free shipping.
Orders $500 and below are shipped via USPS Priority Mail with tracking.
Orders above $500 will ship via UPS with tracking and a signature requirement. We’ll be sure to contact you prior to shipment to ensure you’ll be home to receive the parcel via UPS signature.
Please ensure that your full address details are included when placing your order as we are not responsible for items shipped to the incorrectly provided address.
For pieces that are in-stock, please allow 2-3 business days for your order to be processed and ship. For orders that are made-to-order, please allow 2-3 weeks for your piece to be made prior to shipment. Once your order has been shipped, you will receive a notification with a tracking number. Please note that any delays that occur during shipment are out of our control. If any issues to arise with your shipment, please reach out to info@honeydripnyc.com and we will do our best to assist you.
International Shipping
Honey Drip ships Internationally for a flat rate fee of $45. International parcels ship via UPS insured.
Please note that duties and taxes may be due at the time of delivery, which are the responsibility of our customers. We highly recommend getting in touch with your local courier to determine the approximate tax rate for jewelry imports. Any International orders that are refused at customs by a customer will have the original shipping cost, return shipping cost, and/or duties & taxes charged to Honey Drip Jewelry subtracted from the refund amount.
Return Policy
Due to the nature of our small-batch production and made-to-order model, we are unable to accept returns or cancellations at this time.
We work very hard to design and create pieces to-order! Each design is handmade in small batches, and may exhibit small variations from piece to piece. Please note that vintage fine jewelry will come with imperfections, such as scratches, patina, and other flaws that are common and to be expected with pre-owned jewelry.
If you have any and all questions prior to purchase, feel free to reach out at info@honeydripnyc.com. We’re here to answer any questions you might have prior to purchase to make sure you’re happy when your pieces arrive.
In the unlikely chance a piece arrives to you defective, please get in touch with us at info@honeydripnyc.com so we can provide further instructions for a replacement.
Cancellations
Order cancellations will only be accepted for standard orders within 24 hours of orders being placed, otherwise, your order is final sale due to the small batch nature of our crafting process. Customized orders are final sale and cannot be cancelled. Customized orders include:
- Resized Rings
- Engraved jewelry
- Any requested modification to existing designs
- Request for any metal color outside of the website offering of the design
- Pieces with diamonds and/or gemstones specifically chosen by the client
If you would like to cancel your order within the 24 time period, or have any questions regarding cancellations, please email info@honeydripnyc.